Contact

We're Here to Help You

Have a question about setup, your license or anything else? Reach out and we'll get back to you as soon as possible.

Typical response time: under 12 hours. We reply to every message personally — no bots, no automated replies.

Email Support

Best for license issues, billing questions, technical problems or anything that needs a detailed response.

support@tvbridge.app
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Telegram

For quick questions, setup help or just to connect with the TVBridge community. Fastest way to reach us.

@TVBRIDGEAPP
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Common Questions

I installed TVBridge but it says my license is invalid — what do I do?

Make sure you entered the license key exactly as received from Whop (no extra spaces). If the issue persists, email us at support@tvbridge.app with your license key and we'll sort it out immediately.

I changed PC and need to move my license to a new device.

Each license is locked to one device. Email us at support@tvbridge.app and we'll reset your device binding so you can activate on the new machine.

TVBridge isn't finding my broker symbol — how do I fix it?

Click the refresh icon in the panel to re-scan. If MT5 uses a custom suffix (like .cash, m, .raw), you can type the broker symbol manually in the second field and save it. It will be remembered for next time.

Does TVBridge work with my prop firm?

TVBridge works with any broker or prop firm that uses MetaTrader 5, including FTMO, FundingPips, E8 Markets and similar firms.

How do I cancel my monthly subscription?

Cancel directly through your Stripe account dashboard. Your access continues until the end of the current billing period.